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Job Summary
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$16.00
Per Hour
Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $11.10 - $14.57 Per hour
EMPLOYER LOGO
Call Center Representative (Suppressed) Occupation: Telemarketers
Location: Greenacres, FL - 33463 Positions available: 1
Job #: 11936447 Work At Home option: Not Specified
Updated: 6/2/2022 Expires: 8/1/2022
Source: Employ Florida Site: Employ Florida

 
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Job Requirements
Job Properties
Job Description
POSITION IS OFFERED BY A NO FEE STAFFING AGENCY

PERFORMANCE RESPONSIBILITIES:
Essential Functions:
  • Receive calls primarily from external customers in a high call-volume environment; ensures provision of assistance in a courteous and quality customer service-oriented manner.
  • Ensure proper choice and utilization of various communication formats to receive, retrieve, research, document and/or respond to customer needs, e.g., telephone, written form, email.
  • Enters data and information in appropriate division systems, providing details and/or specifications on inquiries, complaints, comments, actions taken, and/or manner of resolution; identifies any gaps / inconsistencies; researches and resolves accordingly.
  • Provides follow up via phone calls on 'open' items to confirm the provided resolution satisfactorily addressed the customer's needs.
  • Identifies when a customer request or concern should be escalated to lead or management staff; provides appropriate follow up on such items to ensure timely and effective resolution.
  • Engages in assisting and benefiting newer, less experienced staff in knowledge transfer of department and District practices, procedures and standards.
  • Analyzes and interprets data for the purpose of contributing to compilation and submission of records and reports that support operational effectiveness and efficiency.
  • Maintains current knowledge of appropriate computer technology as applicable to areas of responsibility.
Performance Effectiveness Criteria:
In addition to the employee being responsible for each of the performance responsibilities listed herein, annual progress will be assessed with respect to support and achievement of the District Strategic Plan and associated applicable scorecards.
Capable of lifting/carrying 20 lbs. and occasionally up to 50 lbs.; some physical activity required.

Location: 2775 Homewood Rd, West Palm Beach, FL 33406


EMPLOYER WILL BE  INTERVIEWING ONSITE AT:   3400 BELVEDERE RD., WEST PALM BEACH, FL 33406
DATE: 
 TUESDAY, JUNE 28, 2022 FROM 9:00AM TO 12:00PM
ALL CANDIDATES SHOULD BE READY TO INTERVIEW AND DRESS FOR SUCCESS

*CANDIDATES PAY FOR BACKGROUND CHECK*

Employer Research

(Suppressed)
Is a Private Sector employer with 8 locations

Company Profile:
(Confidential)
5-9 employees
 
 

Location/Work Site Information




Compensation and Hours
Salary Range: $16.00 (minimum) Not Applicable Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: 4 - 150 Days Type of Job: Temporary
Shift: Not Applicable
Hours per Week:
Hours Not Specified

View what local employers are paying Telemarketers

Work Experience
Minimum Experience Required: 12 months
Education and Training
Minimum Education Level Required: High School Diploma or Equivalent
Required License/Certification: No

Related Education Opportunities
Skills Required
View typical Tools and Technology skills used by Telemarketers

Other Skills
Special Software/Hardware skills needed: No


Specialized Job Requirements
Test Requirement: No test required - Background Checks

Occupation Information

Jobs Available

This section shows the number of job openings advertised online in Palm Beach County, FL for Telemarketers and for the related occupational group of Sales and Related Occupations on June 25, 2022 (Jobs De-duplication Level 2).
There were 2 job openings advertised online in Palm Beach County, FL for Telemarketers on June 25, 2022. There are also 1,766 job openings advertised online for the related occupation group of Sales and Related Occupations in Palm Beach County, FL on June 25, 2022.
Source: Online advertised jobs data

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