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Unique Abilities Partner UNIQUE ABILITIES
Job Summary
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Between $20.19 and
Per Hour
Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $13.70 - $18.71 Per hour
Front Desk Receptionist-Req.#22-029 (Suppressed) Occupation: Eligibility Interviewers, Government Programs
Location: West Palm Beach, FL - 33406 Positions available: 1
Job #: 11935408 Work At Home option: Not Specified
Updated: 6/14/2022 Expires: 7/1/2022
Source: Employ Florida Site: Employ Florida

Vets Medallion Award
Vets Medallion Award Year Award Action
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Job Requirements
Job Properties
Job Description
Requisition Number #22-029

Tier One Certification Required: Yes, within 6 months

Position Summary: Greets all clients, staff, and visitors as they approach the front desk, in order to maintain a safe front entrance.

  • Provides general supervision and oversight of the agency entrance area, ensuring safety and security is maintained at all times.
  • Manages developing situations and alerts appropriate staff.
  • Enforces safety protocols with clients and encourages clients to maintain compliance with program expectations; takes appropriate action when necessary.
  • Monitors the entrance and exit of clients, employees, and guests from the consistent with established protocols, polices, and procedures.
  • Answers incoming calls to front desk;alerts Career Source staff of arrival of clients for appointments
  • Inspects client’s personal items on an as needed basis and ensures that prohibited items are not brought into the office
  • Alerts the appropriate staff when visitors arrive and ensures visitors have appropriate ID and/or escort.
  • Maintains daily electronic activity tracker logs
  • Monitors video surveillance system to ensure the safety and security of the agency and contacts the appropriate personnel when necessary.
An Equal Opportunity Employer/Program
Drug-Free Workforce Place
E-Verify Participant
Veterans' Preference
Auxiliary aids and services are available upon request to individuals with disabilities using TTY/TDD equipment via the Florida Relay Service at 711.

Equal Opportunity Is the Law
It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and against any beneficiary of programs financially assisted under Title I of the Workforce Investment Act of 1998 (WIA), on the basis of the beneficiary's citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his/her participation in any WIA Title I-financially assisted program or activity.

The recipient must not discriminate in any of the following areas: deciding who will be admitted, or have access, to any WIA Title I-financially assisted program or activity; providing opportunities in, or treating any person with regard to, such a program or activity; or making employment decisions in the administration of, or in connection with, such a program or activity.

What to Do If You Believe You Have Experienced Discrimination

If you think that you have been subjected to unlawful discrimination under a WIA Title I-financially assisted program or activity, you may contact the Workforce Alliance, Inc. Human Resources Manager or you may file a complaint within 180 days from the date of the alleged violation with either:

If you think that you have been subjected to discrimination under a WIA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:
Veronica Owens, Equal Opportunity Officer,
Office for Civil Rights (OCR),
Department of Economic Opportunity

Caldwell Building - MSC 150
107 East Madison Street, Tallahassee, Florida 32399-4129
The Director Civil Rights Center (CRC)
U.S. Department of Labor
200 Constitution Avenue NW
Room N-4123
Washington, DC 20210
If you file your complaint with the Office for Civil Rights (OCR), you must wait either until the OCR issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (CRC). (See the address above.)

If the OCR does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you do not have to wait for the OCR to issue that Notice before filing a complaint with the CRC. However, you must file your CRC complaint within 30 days of the 90 day deadline (in other words, within 120 days after the day on which you filed your complaint with the OCR).

If the OCR gives you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with the CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

Employer Research

Is a Local Government employer with 3 locations

Company Profile:
100-249 employees

Location/Work Site Information

Compensation and Hours
Salary Range: $20.19 - $20.91 Hour Not Applicable Dental, Holidays, Life Insurance, Medical, Other, Retirement/Pension, Sick Leave, Tuition Assistance, Vacation, Vision Other Benefits: PTO (Paid Time Off) Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Day Shift
Evening/Swing Shift
Night/Graveyard Shift
Night/Graveyard Shift
Rotating Shift
Split Shift
Split Shift
Flexible Shift
Hours per Week:

View what local employers are paying Eligibility Interviewers, Government Programs

Work Experience
Minimum Experience Required: 12 months
Education and Training
Minimum Education Level Required: High School Diploma or Equivalent
Required License/Certification: No

Related Education Opportunities
Skills Required
View typical Tools and Technology skills used by Eligibility Interviewers, Government Programs

Other Skills
Special Software/Hardware skills needed: No
Other specific skills required: KNOWLEDGE, SKILLS, QUAI.IFICATIONS:
  • High School Diploma and a minimum of three years of experience preferred working in any of the following areas : Military, Police, or Security Enforcement. Working in a commercial building as front security desk reception in healthcare or the hospitality industry is a plus.
  • Functional technical skills needed includesa working knowledge of (Microsoft Office {Word, Excel, Outlook, etc.).
  • Bi-lingual is preferred and may be required for some positions.
Tier I Training and Passing of the Certification Exam is required within six (6) months of employment.

Customer Focused: ls dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customer in mind; establishes and maintains effective

Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Time Management: Uses his/her time effectively and efficiently; values time concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

Interpersonal/Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high -tension situations comfortably.

Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

Patience: ls tolerant with people and processes; listens and check before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacin8; follows established process.

Approachability: is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener is an early knower, setting informal and incomplete information in time to do something about it.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to finds solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Specialized Job Requirements
Test Requirement: Employer will perform testing - Drug Testing/Screening,Background Checks,Reference Checks,Motor Vehicle Record Check
Driver's License Required: Yes, Operator License.

Occupation Information

Jobs Available

This section shows the number of job openings advertised online in Palm Beach County, FL for Eligibility Interviewers, Government Programs and for the related occupational group of Office and Administrative Support Occupations on June 25, 2022 (Jobs De-duplication Level 2).
There were 4 job openings advertised online in Palm Beach County, FL for Eligibility Interviewers, Government Programs on June 25, 2022. There are also 1,662 job openings advertised online for the related occupation group of Office and Administrative Support Occupations in Palm Beach County, FL on June 25, 2022.
Source: Online advertised jobs data

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Nature of the Work

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